Printing, scenes, and US orders
Most questions here come down to three things: the file you upload, the product you pick and where the order ships. Upload a JPEG, PNG or WebP up to 10 MB, and every size is graded against it before you can choose one.
Sharpest means 300 or more pixels per inch at that size, Prints well means 140 to 300, and a size under 140 shows as too small and can’t be picked. Orders ship to US addresses, with shipping added at checkout. The answers below cover scenes, payment, gifts, and what happens if something arrives damaged.
How much does a print cost?
It depends on the product and size, in US dollars, and shipping is added at checkout for your US address. Each product page lists every size with its price. Scene previews are free and watermarked, up to three successful previews per person per day.
Starting prices when you print your image as it is. Shipping is added at checkout:
- Art printsfrom $16.76
- Framed printsfrom $74.98
- Canvasfrom $49.78
- Mugsfrom $12.52
- Water bottlesfrom $30.10
- Metal printsfrom $47.38
- Wood printsfrom $79.34
- Framed canvasfrom $65.40
- Acrylic printsfrom $56.20
- Tote bagsfrom $22.72
- T-shirtsfrom $19.18
- Hoodiesfrom $43.18
- Digital downloadfrom $13.99
What can I upload?
Use a JPEG, PNG, or WebP up to 10 MB. Upload artwork you own or have permission to reproduce. A bright, sharp image gives you more print-size options.
Will printing change my finished artwork?
Not on the direct-print route. It prints your image, cropped to your selected product. The scene studio is a separate, optional route for painted miniatures.
How do miniature scenes work?
Verify your email, upload your miniature photo, and choose a setting. You can generate up to three successful watermarked previews per day. A scene can alter details, so inspect the result before approving it.
Do you ship to the United States?
This storefront is for US orders. Shipping is calculated for your cart and address at checkout, with an expedited option when available. Every item is made to order and printed in the United States, then shipped from within the US, so there are no customs fees or import duties. Visit our UK site for UK orders.
How do I pay?
Pay by card through Stripe. Apple Pay and Google Pay appear where your device supports them. We do not see or store your card details.
What if my order is damaged or incorrect?
Email hello@brushandpaint.com within 30 days of delivery with your order reference and clear photos of the issue. We offer a reprint or refund for damaged, misprinted, or incorrect orders.
Can I return a personalized product?
Products are made from your chosen image. Change-of-mind returns are not offered once production starts. Contact us promptly if you need to cancel; we will check whether production can still be stopped. Your applicable consumer rights remain unaffected.
Can I send it straight to someone as a gift?
Yes. Check “This is a gift” in your cart, then enter their name and address as the shipping address at checkout. The package carries no prices or receipt. No message is printed or put in the package: if you write a note, it comes back to you in the order confirmation email, ready to copy into a card or send on.
Can I cancel a digital download?
No, not once it’s sent. A download is emailed as soon as payment clears, and your cart asks you to agree to that before checkout. If the file is faulty or not what you ordered, email hello@brushandpaint.com and we’ll put it right or refund it.